Proactive Help


Agentic tasks
Detect eligibility and trigger outreach
Completed
Completed
Completed
In progress
Solved problems

Shorter Absence
Avg.

6
days saved
+28%

Lower Claims Cost
Avg.

1,150
€
-18%

Higher Engagement
Avg.

88
% opt-in
+32%
How it works:
Dual-channel outreach: Phone + Teams chat sequences adapt to response, schedule, and preference.
Consent-first & GDPR-aligned: Explicit opt-ins; health details never surface — only actions and accommodations.
Policy & playbooks: HR-defined scripts, pacing, and escalation rules; manager talk-tracks stay consistent and compliant.
Agentic loop: Detect signals → reach out → triage → act (schedule, resources, check-ins) → review outcomes → refine.
Risk-aware timing: Monitors workload/sentiment to adjust cadence, quiet hours, and escalation thresholds automatically.